UAE delivery

We prepare every order carefully before dispatch. Final delivery timing and shipping charges are shown at checkout based on your delivery address and the available service.

• Please make sure your phone number and delivery address are correct before placing the order.
• Delivery timing may vary during launches, holidays and high-demand periods.
• If delivery cannot be completed, the courier may contact you to arrange another attempt.

Track your order

Once your order has been prepared and dispatched, use the tracking information provided to follow its progress. If you need help, contact us with your order number.

Requesting a return

If you need to return an item, contact us before sending it back. Items should be unworn, unwashed and in their original condition with labels and packaging wherever possible.

• Used, washed or customer-damaged items may not be eligible for return.
• Certain items may be non-returnable for hygiene reasons or because of the nature of the product.
• Keep your order confirmation until the return is fully completed.

Refunds

Once a returned item is received and inspected, we will confirm the return status. Approved refunds are sent back to the original payment method where available. Processing time may vary by bank or payment provider.